SERVICE

Services in the field of laboratory and project support

SERVICE

Services in the field of laboratory and project support

Concept development, training, reporting and comprehensive support services together with our products ensure your success

Our services

Services in the field of laboratory and project support


Concept development and requirement profiles

We create tailor-made, coherent LIMS overall concepts that take into account company-specific requirements as well as your available budget. We also work out concepts and requirement profiles for individual projects, for example on the subject of data security, or sub-projects such as ERP or device interfaces.

Training courses

Whether specific LIMSe, reporting tools, SQL or Microsoft Office: With our training courses, which are carried out at your site, we lay the foundation for successful and efficient work with your software or bring the know-how of your employees up to date again.

Reporting

The topic of reports is relevant for almost every database-supported application. We set up reports or adapt existing ones so that they are user-friendly to create and clear. We ensure transparency and traceability – from labels to batch-accompanying printouts to quarterly reports for individual products or product groups.

Support services

We offer comprehensive support from system implementation to ongoing system support. Whether user management in the first level support or technical support in the second and third level (also via the customer’s own ticket systems): With our managed services models, we meet the most diverse requirements and can agree on project-specific service levels. Reliable, competent and customer-oriented.

Resources

Downloads and videos


Bio ARCHIVE Broschüre

Bio ARCHIVE CRYO Broschüre

 Video | BioARCHIVE

 Video | BioARCHIVE CRYO

Our products

Modern solutions for your laboratory

BIOBANK

SEED BANK

STUDY SYSTEM

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