Chatbot – instant help directly in the system
Chatbot – instant help directly in the system
Our integrated chatbot is available around the clock to help you work with the system. Whether you are looking for a function, need help with operation or have a question about a process – the chatbot provides quick answers without you having to leave the program.
Functions of the chatbot
-
Direct help: Ask the chatbot questions about operation, functions or processes.
-
Instructions & explanations: The chatbot can give you step-by-step instructions directly in the chat.
-
Available 24/7: Support at any time – without waiting times.
-
And best of all: he speaks your language!
Whether German, English, Spanish, French or any other language – the chatbot adapts automatically and helps you without language barriers. This makes collaboration in an international team even easier and more efficient.
How to use the chatbot
-
Click on the chat icon (bottom right of the system).
-
Type in your question or request – e.g. “How do I create a new study?” or “What is an aliquot type?”
-
The chatbot immediately provides you with the right answer or refers you to further information.
Tip: For complex issues or personal support, our support team is still available to you – directly via the support area in the system or by e-mail.
The chatbot is your fast helper – directly in the system, available at any time.
Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube.
Mehr erfahren
